Refund policy
Politics rendered:If for any reason the customer is not satisfied with his purchase, the items can be returned for change size, coupons or refund*by14 daysfrom the date of receipt of the goods.
REST INSTRUCTIONS:
- Before making the return you have to be authorized by Vintage Beatbox.
- To request authorization from the return, the customer must send an email to beatboxvintage@icloud.com or to the WhatsApp chatWithin 14 days from receipt of the goods , containing the customer's name and surname and the order number.
- Once the Beatbox Vintage request is received, it will send the customer an email containing the return instructions.
- The shipment concerning the return is borne by the customer.
- Unauthorized shipments will be rejected.
- The return of the garments must take place at our office within 10 days of the written authorization to the customer by the return department.
- For Extra EEC countries, any expenditure or import fee is the customer's responsibility.
The customer can choose three types of compensation:
- Gearbox size: it is possible to change for a different size of the same article, if available.
- Coupon: you can receive a discount code for the entire amount spent by the customer; The discount code can be used without expiry limits.
3.Reimbursement*: the refunds will be tried as soon as the reception, verification and acceptance of the article made. The reimbursement amounts will be made with the same payment method used by the customer within 14 days. The figure paid for shipping is not refundable.
Rendered of a purchase made with the Klarna installment payment:
In case of return for a purchase made with payment through Klarna you can choose a change of commodity of equal value or a partial refund of 95%of the initial paymentto which the cost incurred for shipping will be subtrated.
Terms and conditions for the return
- The garments must not have been worn, washed or altered and must not have a sign of use. The soles of the footwear must be in perfect condition and do not present signs of any kind.
- Each garment must be returned including all original labels, packs and accessories, received together with the order.
- Beatbox Vintage reserves the right to request photographic tests before authorizing rendered for defective goods.
For all aspects not specifically expressed, the European legislation for remote trade is faithful.
The time required for reimbursement depends on the payment method:
Payment by credit / debt card
The time needed to view the refund depends on the card company. Keep in mind that the date of currency for the refund is the same as the payment: you will not be charged banking interest.Payment via PayPal
The refund will be made on your PayPal account and will be immediately visible. The time needed to view the reimbursement on the credit card from the PayPal account depends on the card company. If the purchase is a gift, the refund will be made to the person who made the payment.Payment via
wire transferbankingThe time needed for reimbursement is normally 2-4 days and depends on the bank.